Reviews

Star Rating:

***** Dr. HVAC Heating and Cooling is rated 5.0 out of 5 stars, based on 7 reviews!

  • *****

    Just had a wireless thermostat installed and am very happy! Richard was on time, even a few minutes early. He was very pleasant during the installation and before he left he made sure I was comfortable with knowing how to operate it, letting me know I could call him if I had more questions. I highly recommend this company!

  • *****

    Steve was the best took care of me after 2 days when our heat broke down in the late hour would highly recommend professionalism at its best

  • *****

    Dr HVAC is calm and professional. Due to circumstances beyond our control the furnace that was delivered was the wrong size; the installation was delayed. Steve had a forklift and a team out the next day to finish the work we had started.

    Where Steve and his team really shine is in service. Three months after install my heat wouldn't start. I texted Steve - within 5 minutes he had given me a call back and coached me twice on how to solve the problem - in my case a loose wire was causing the heat to not turn on. No way Home depot or any of the bigger companies are gonna match that level of service from someone in the business for generations.

    Highly recommended.

  • *****

    There is no need to look any further than Dr. HVAC for your heating and cooling needs. After my experience with them, I will never call anyone else.

    I initially called Dr. HVAC when we started noticing some noise from our basement furnace. Steve (the owner) was able to come for an estimate the same day, and we had a new furnace within the week.

    During the estimate he looked at both upper and lower units and gave us his opinion on what the most pressing issues were, as well as future work we should plan to have done. He also helped troubleshoot a problem we had with a "cold" bedroom, saving us countless time and money for work that ultimately wasn't necessary. We ended up deciding to replace our basement furnace and hold off on the upstairs furnace since it still has some years left on it.

    On the day of the repair, Steve called ahead with an ETA and arrived on time. He walked my husband through the issues he saw with our old furnace, which was great because my husband wasn't home for the estimate. The removal and install was smooth. Steve stayed for awhile after the install was complete to ensure the unit was functioning properly. He noticed afterwards that our humidifier wasn't installed quite properly (previous owners must have had work done on it) and took extra time to check to see if it was functioning. There was also a plumbing issue with the pipe leading to the furnace drain that was related to work that had been done while the previous owners owned the house. Steve took a couple extra hours to obtain the supplies needed to fix the problem even though the heater was already installed. He went way above what we expected and saved us the cost of having to call a plumber.

    Dr. HVAC absolutely went above and beyond any expectations we had to not only provide exceptional service and product but also to give us peace of mind knowing that the work was done properly. You can tell he genuinely cares about the quality of work that he does. I have Dr. HVAC's number saved in my phone and look forward to working with them in the future for our seasonal AC/furnace checks.

  • *****

    Great service. Punctual and professional. Replaced a HVAC unit for us. It was a very good experience.

  • *****

    BEST EXPERIENCE EVER
    STEVE CAME TO MY HOUSE AT 11:30 AT NIGHT ARE AIR CONDITIONER WAS NOT WORKING THE UNIT WAS BURNT OUT AND STEVE SAID HE CAN INSTALL A NEW FURNACE AND AIR CONDITIONER IN ABOUT 4 HRS HE WAS GREAT AND THE BEST EXPERIENCE EVER NEVER HAD ANYONE RESPOND AND REPAIR OR REPLACE AT THAT TIME OF NIGHT BEFORE I WOULD RECOMMEND HIM TO ALL MY FREINDS

    SIGNED JOHNNY

  • *****

    STEVE CAME TO MY HOUSE AT 11:30 AT NIGHT ARE AIR CONDITIONER WAS NOT WORKING THE UNIT WAS BURNT OUT AND STEVE SAID HE CAN INSTALL A NEW FURNACE AND AIR CONDITIONER IN ABOUT 4 HRS HE WAS GREAT AND THE BEST EXPERIENCE EVER NEVER HAD ANYONE RESPOND AND REPAIR OR REPLACE AT THAT TIME OF NIGHT BEFORE I WOULD RECOMMEND HIM TO ALL MY FREINDS SIGNED JOHNNY
    STEVE CAME TO MY HOUSE AT 11:30 AT NIGHT ARE AIR CONDITIONER WAS NOT WORKING THE UNIT WAS BURNT OUT AND STEVE SAID HE CAN INSTALL A NEW FURNACE AND AIR CONDITIONER IN ABOUT 4 HRS HE WAS GREAT AND THE BEST EXPERIENCE EVER NEVER HAD ANYONE RESPOND AND REPAIR OR REPLACE AT THAT TIME OF NIGHT BEFORE I WOULD RECOMMEND HIM TO ALL MY FREINDS

    SIGNED JOHNNY

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